By Edgar Bitencourt
Founder of BRANTIVE.IO
The Challenge: Viral But Not Profitable
Our client, a protein snack brand, had achieved the coveted "viral status" on TikTok. Their products were garnering millions of views and significant buzz across social media. However, this social media success wasn't translating to their bottom line:
- Inconsistent ROAS: Returns fluctuated wildly between 1.2x and 1.6x
- High Customer Acquisition Costs: CPA ranged from $30 to $55
- Underperforming DTC Channel: Despite social popularity, their Shopify store wasn't converting effectively
- Monthly Revenue Plateau: Sales had stalled at approximately $350K per month
Initial Assessment
After a comprehensive audit of their advertising accounts and strategy, we identified several critical issues:
Content Deployment Problems
- Abundance of creator content from TikTok but no systematic way to leverage it in paid advertising
- No process for deploying organic viral content through Meta and Google/YouTube ad platforms
- Failure to utilize creator whitelisting capabilities on Meta
Creative Gaps
- Over-reliance on UGC and video content
- Severe lack of static creatives, missing opportunities to capture customers at different funnel stages